Privacy Policy

At Golden Hour Australia & Co, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:
Personal Information: Your name, email address, shipping address, billing address, and payment details when you place an order.
Account Information: If you create an account, we store your login details securely.
Browsing Data: Information about how you use our website (pages visited, time spent, etc.) through cookies or similar technologies.
Communications: Details you provide when you contact us (email, chat, social media).

2. How We Use Your Information

We use the information we collect to:
Process and deliver your orders
Communicate with you about your purchase, shipping, or support requests
Send updates, promotions, and helpful skincare tips (only if you opt in)
Improve our website experience and product offerings
Ensure the security and integrity of our systems

3. Sharing Your Information

We respect your trust and will never sell your personal information.
We may share data only with:
Service Providers: Trusted partners like payment processors, shipping carriers, and email platforms to fulfil your order and stay in touch
Legal Requirements: If required by law or to protect our rights, safety, or property

4. Cookies & Tracking

Golden Hour uses cookies to improve your browsing experience, like remembering what’s in your cart. You can adjust your browser settings to refuse cookies, but some site features may not work properly if you do.

5. Your Rights

You have the right to: 
Access, correct, or update your personal data. Request deletion of your data (except where we’re legally required to keep it) and Opt out of marketing emails anytime by clicking “unsubscribe”. 

Effective Date:  05/04/2026